What This FAQ Covers
This page addresses the questions we hear most from people in Bangladesh — how to fund an account using a mobile wallet, what happens after you request a withdrawal, how to reach support, and what to do if your login isn't working. Each answer reflects how the platform actually operates rather than a generic walkthrough. Deposits sent via bKash, Nagad, or Rocket
are matched to your account once the transfer is confirmed on the wallet side. Withdrawals go through a verification step before funds are released back to your nominated wallet. If you are in Dhaka or anywhere else in Bangladesh, the process is the same: open the wallet app, send to the number shown in your cashier, confirm with your PIN, and the
balance updates on our end. Where an answer here doesn't cover your specific situation, our support team is reachable directly.
- bKash
- Nagad
- Rocket